What Our Customers Are Saying!

I have used Five Star Automotive a number of times since they opened.  I have been quite satisfied with their service.  I plan to use them again when I need their automotive service.

Bob J. – Staunton

I have been taking my vehicle to Five Star since the day they opened.  They have never failed to provide the service I expected.  I really like the fact that when I pay my bill, my statement tells me what may be needed to be done in the future.  They also discuss these issues at that time.  It’s called Peace of Mind!

Vern S. – Mount Olive

First of all, I would like to say, Five Star Auto is an asset to the City of Staunton.  Five Star Auto possesses all the technology of the bigger city auto centers.  The advantage Five Star Auto has over the bigger cities is home town hospitality.  Five Star Auto treats you as a person, and expresses concern for whatever your auto issues are.  Five Star Auto goes above and beyond any other operating auto center I have visited to ensure customer satisfaction.  I am the owner of several vehicles and I will not allow any one of them to be serviced anywhere but Five Star Auto. The service I receive at Five Star Auto from the front desk (talking with Kit) to the mechanics in the shop is amazing, they are always willing to explain to me what the issues are and what is required to correct the problem.  I have complete trust in Five Star Auto to always treat me right and not take advantage of the situation because I am a female.  I am a firm believer that if I should encounter any negative issues, the owner, David Rull, will do everything in his power to make it right.

Completely satisfied customer,

Tammy G. – Staunton

I have been taking my car to 5 Star for the past six years and I will continue to take it there because of their excellent service.   They always explain everything to me in detail if something needs to be replaced or fixed or even if my air filter will need to be replaced on the next oil change.  I am treated with respect and courtesy every time I walk through the door and I feel like they go out of their way to help me.

Jessica D. – Staunton

I have been doing business with Five Star Automotive for a number of years, and I have always received quality service at a fair price.  Within a day or two after receiving service, I can expect a follow-up call from Five Star to check on how everything is going with my vehicle.  I also appreciate emails informing me of upcoming service needs.  The staff is friendly and knowledgeable, and I appreciate the fact that I can depend on reliable service.

Michael C. – Bunker Hill

Five Star takes care or my vehicle as if it was their own.  They do quality work and stand behind the work they do.  If you want great service, take your vehicle to Five Star.

Shirley Y. – Staunton

I want to highly recommend Five Star Auto for their wonderful service and reasonable price.  It’s great to have someone reliable who can work on my vehicles.

Sincerely,

Duncan A. - Staunton

5 Star has great customer service.  Whether my car has a major or minor issue, we can count on getting into the shop very quickly.  The turnaround time is excellent

Susan F.– Staunton

To Five Star Auto – Dave & Kit

Just a note to let you know how happy we are with your service.  Every time we have had our vehicles in for service you have done a quality job at a fair price and returned the vehicle on time.

Thank You,

Louis C. – Staunton

Five Star Automotive in Staunton is the perfect place for my vehicle needs.  They are friendly, responsive, courteous, efficient, thorough, knowledgeable, and skilled.  I appreciate the way they explain things to me and usually give me options.  No matter if I've had a goofy question, a need for an appointment, or an emergency they have always been able to take care of my problem quickly, reasonably and the first time.  It is very handy that they offer loaner cars.

Holly S. – Staunton